40% less time per customer enquiry
A RAG-powered service assistant answers standard enquiries automatically and routes complex cases to the right person.
Regional logistics SME · Logistics
→ WorkNeSt Assistants
Answer customer and internal questions around the clock — without overloading your team.
An AI assistant that takes the repetitive questions off your team’s plate — from customers and from your own staff alike. It answers from your knowledge, remembers the conversation, and hands the tricky cases cleanly to a human.
How it works. Built on retrieval-augmented generation (RAG) over your own documents — answers come from your knowledge, not the open internet. With memory, basic reasoning and a clean human hand-off; voice as an emerging option. Connected to your systems, run close to home.
What you get. GDPR- and AI-Act-compliant by design · integrated with the tools you already use · start small, prove ROI · often eligible for public funding.
- GDPR- & AI-Act-compliant
- Integrated with your tools
- Start small, prove ROI
- Often eligible for funding